The reviews consist of technical reviews offering descriptions and definitions of components and various features of the specific type of appliance you are seeking to purchase. Owners of systems from Heil appear to be the least.Payne HVAC Reviews and Ratings - Here we offer reviews for Payne HVAC brands and models. Owners of American Standard systems are also more likely to be brand loyal than most others. Price was near the bottom of the list of important features, with only 9 percent looking for a system that costs less than the one they have now.īrand loyalty: Only 15 percent of our members said that buying an AC system of the same brand is very important to them, but 25 percent of Trane owners indicated that it was key for them. More than 40 percent would especially like a new system that is more energy-efficient than the one they have now. When we asked our members to rate the importance of certain features when considering the next system they’ll buy, well over half, 56 percent, said a 10-year manufacturer’s warranty was very important. The next AC: Owners of central air systems are very unlikely to switch to another type of air conditioning if their current system needs to be replaced. But owners of Payne systems weren’t particularly impressed, saying they were too noisy and failed to provide the level of comfort they expected. Members also gave props to American Standard for even cooling. Comfort level, ease of use, and cooling evenly also contribute to satisfaction but not as heavily.Īt the brand level, we found that Trane stands out for quietness, quick and even cooling, and comfort. How quietly it runs is first on the list, followed by how quickly the AC cools and how reliable it is. We dug deeper into what our members consider when they say they are extremely likely to recommend their central AC systems to friends and family. Numbers drop dramatically after that, with 21 percent having their system serviced every two or three years, 8 percent reporting less than every three years, and 15 percent reporting that they never had routine maintenance.
#Who makes payne air conditioners professional#
Manufacturers of central air conditioning systems recommend that owners have them serviced by a professional at least once a year, and 56 percent of our members do. However, our 2018 survey also showed that less than half of the repair work was paid out of pocket-among our members, repairs are usually covered by a warranty or a service contract. a median of $5,700 to get a new system installed (a figure confirmed in our 2020 survey). In our 2018 survey the median cost of a repair was $250 when paid completely out of pocket, vs. Of the central AC systems covered in our survey, we predict that 36 percent will break or experience problems by the end of the eighth year of ownership. Issues with fans and valves were reported in fewer numbers. Next are problems with condenser coils (outdoors), followed by blowers, compressors, and controls (excluding the thermostat).
The three brands affiliated with Johnson Controls (Coleman, Luxaire, and York) stand out for having evaporator coils that are comparatively more problematic, with a problem rate of 10 percent. So what breaks most often? According to our survey, the evaporator coil, which resides in the indoor unit, is the part most likely to break, affecting 5 percent of owners, on average. The other 12 brands earned a rating of Good (average) for owner satisfaction. Armstrong and Ducane earned Very Good satisfaction ratings, as did Rheem and Ruud. Five brands got a top rating of Excellent for satisfaction, including Trane, American Standard, Bryant, Lennox, and Carrier. Our owner satisfaction rating is based on the percentage of members who say they’re extremely likely to recommend their central air brand. People should take this into account if they’re considering buying a central AC system from one of these brands. In this survey, no brand earned a Poor reliability rating, but Coleman, Goodman, Luxaire, and York received a subpar Fair rating. Seven other brands earned a favorable rating of Very Good and seven brands earned a rating of Good, which is just average. In addition to Trane, Armstrong and Ducane earned an Excellent reliability rating. To calculate predicted reliability, we used our survey data to estimate how likely a system is to break or cease to sufficiently cool a home by the end of the eighth year. Of the 21 brands captured in our survey only one, Trane, earned an Excellent mark on both measures. Using the information provided by our members, we calculated ratings for both predicted reliability and owner satisfaction.
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